Preface
Off Like a Rocket
by Cathy Wilson, Publisher



Chapter by Chapter
The Mission of Expo
by Marvin R. Nelson, Vice President, Professional Development, SCTE



Foreword
Mark Dzuban — He's Down to Earth
by John D. Schanz, Exec. VP, National Eng. & Tech. Operations, Comcast



Guest Author
SCTE and Engineering Proficiency
by Mark Dzuban, SCTE President/CEO



Media Center: Voice
Happy Birthday, Sonny!
by Justin J. Junkus, President, KnowledgeLink Inc.



Media Center: Video
1969-2009: Quality of Service Still Remains Job #1
by Dave Higgins, VP, Quality Assurance, Comcast Media Center



Media Center: Data
The Development of Broadband Media — The Obstacles To Overcome
by Wesley Burton, Consultant, In-Transition Broadband LLC.



Two Sides to Every Story
Sandy Says: The Future … As Expected
by Sandy Teger, Consultant., System Dynamics Inc.



Two Sides to Every Story.
Dave Says: You're Ignoring the Timing and Surprises
by Dave Waks, Consultant, System Dynamics Inc.



Phantom of the Library
Living Under Coax
by The Phantom




By the Book
The SCTE Standards Program
by Stephen P. Oksala, VP, Standards, SCTE



Making the Grade
Certification Transformation
by Pam Nobles, Dir. of Certification & Education, SCTE



Opportunity NOCs
SCTE Turns 40
by Robert Grann, Systems Engineering Manager, Bright House Networks



Fiber Source
So, How Did Fiber Come To Pass in CATV?
by David Pangrac, Pangrac & Associates



Business Class
Cox Business — The Making of a Billion Dollar Business
by Mark Tucker, Dir., Sales Operations, Cox Business Services



On the Shelf
Research products and services by category, with hyperlinks for each listing included



Reference Desk
Research products and services by company, with hyperlinks for each listing included



Bookmarks
Library Patrons' Web Sites



Testing In Progress
"Sparking" an Interest in Testing
by Ray Thomas, Consultant



In the Trenches
Separating the Digital Wheat from the Analog Chaff
by Michael Mason, VP, Technical Operations, Comcast




Rules & Regs
Time Flies When You're Having Fun
by Steve Johnson, Consultant



Customer Service 101
"The Best Is Yet To Be" from Technology and for Customer Service
by Andrew Parrott, Corp. VP, Technical Operations, Suddenlink Comm.



Photo Gallery
The Cable Show/ET Conference, March 31-April 2, 2009, Washington, DC



Bulletin Board
SCTE Upcoming Events and Activities



Bestsellers List
Summer 2009 Top 10 from the SCTE Bookstore



From the Archives
Saving the Indian
by Archer S. Taylor, Senior Engineering Consultant, The Strategis Group



The Final Word
Television Evolution in SCTE Time
by Walter S. Ciciora, Ph.D., Consultant


 

Broadband Library - Summer 2009 Publisher Information Media Kit